Joy Jonah currently serves as a Client Services Representative at Nigeria Inter-Bank Settlement Systems PLC, a position held since November 2022. Prior experience includes roles as a Customer Success Associate at RightCom and as a Call Center Agent at both Outsource Global and MultiChoice Group, where Joy developed skills in customer service, needs assessment, and relationship management. Earlier experience includes a role as a Radio Presenter at Gouni Radio Enugu, where responsibilities encompassed researching, content creation, and hosting programs. Joy earned a Bachelor of Science degree in Mass Communication from Godfrey Okoye University Enugu in 2019.
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Nigeria Inter-Bank Settlement Systems PLC
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Nigeria Inter-Bank Settlement Systems PLC provides the infrastructure for automated processing, settlement of payments and fund transfer instructions between Banks, Discount Houses and Card Companies in Nigeria. NIBSS is owned equally by all licensed banks in Nigeria, and the Central Bank of Nigeria. Discount Houses operating in Nigeria also hold substantial shares