Customer Success and Account Management

The Customer Success and Account Management team at Nightingale Software focuses on ensuring that clients in the Disability Services, Aged Care, Allied Health, and Mental Health sectors successfully integrate and utilize Nightingale's platform. They provide personalized support and guidance, optimizing the client experience to meet their operational and NDIS, HCP, or other funding requirements. This team is responsible for onboarding, training, and ongoing relationship management to maximize client satisfaction and retention.