NIIT Technologies, a global IT solutions company, listed on major stock exchanges in India. With a turnover of over US$100 million and a presence in 14 countries, NIIT Technologies is a premier IT Services organization. NIIT SmartServe draws upon its strengths both in the IT and Outsourcing domain.

IT Services

NIIT SmartServe

Arvind Thakur

Mohit Gupta

Preeti Kumar

The Technical Support team at NIIT SmartServe is responsible for providing expert assistance and troubleshooting for IT solutions across various platforms. Comprising Telecom Engineers, Technical Support Engineers, and Customer Care Representatives, the team ensures seamless communication, resolves technical issues, and delivers exceptional customer service to enhance user satisfaction and operational efficiency.

Technical Support

This department oversees the coordination and execution of operational activities to ensure efficiency and effectiveness in business processes.

Operations Management

The Recruitment and Human Resources team at NIIT SmartServe is responsible for attracting, selecting, and onboarding top talent to support the company's strategic growth in IT and outsourcing services. They manage the end-to-end recruitment process, conduct market research to identify talent trends, and implement HR policies that foster a positive workplace culture, ensuring alignment with the company’s goals and values.

Recruitment and Human Resources

The Quality Assurance team at NIIT SmartServe is responsible for ensuring the highest standards of software quality and operational processes. They conduct rigorous testing, implement process improvements, and monitor compliance to deliver reliable IT solutions that meet client expectations. Through collaboration and continuous evaluation, the team enhances the overall performance and integrity of the services offered.

NIIT SmartServe

Org chart

Teams

Technical Support

Operations Management

Recruitment and Human Resources

Quality Assurance

Offices

NIIT SmartServe

Org chart

Teams

Technical Support

Operations Management

Recruitment and Human Resources

Quality Assurance

Offices

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