Jeroen van der Wal

Jeroen Van Der Wal currently serves as the Manager Woonservice at Nijestee, a position held since August 2023. Prior to this role, Jeroen was the Senior Kennis- & Klachtenmanager at Centraal Beheer from May 2019 to August 2023, where responsibilities included overseeing the quality of department coaches and contributing to various projects. Jeroen's extensive experience in managing complaints began at Ziggo, where responsibilities included the first and second line complaints process and leading a team of 34 employees to enhance customer satisfaction. Previous roles also include Teamleider at AndBags, Owner of a business, Supervisor at ABN AMRO, Teammanager at Menzis, Teammanager at SNT Nederland, and Teammanager at Cendris, demonstrating a strong background in team leadership and customer service management.