Jonathan Erard is a Manager Solution Salesforce Marketing Cloud with extensive experience in optimizing online and offline customer experiences. They have previously held roles such as Senior Campaign Manager at Pictime Groupe and Consultant Activation Senior at Extia, where they managed multi-channel campaigns and contributed to CRM tools' migration. Having started their career at Crédit Agricole Consumer Finance, Jonathan's educational background includes a Master’s degree in Marketing & Communication from ESUPCOM. Currently, they lead multiple client accounts at Niji, focusing on engagement optimization and Salesforce Marketing Cloud solutions.
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