Richard C. is a Senior Fraud Operations Manager (EMEA) at Nike, where they focus on quality assurance and fraud insights. With over 10 years of experience in E-commerce, Richard has developed expertise in real-time analytics, process improvement, and team leadership. Prior to Nike, they held various roles at ASOS.com, including Fraud Optimisation Manager, where they led initiatives for continuous improvement in fraud prevention. Richard's career began with a strong foundational role in customer care, showcasing their commitment to learning and coaching those around them.
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