Russell Shoffner

Russell Shoffner is an accomplished IT professional with extensive experience in managing technical support services across various organizations. As the Senior Manager of Executive Support Services at Nike since January 2023, Russell oversees high-level technical support teams focused on delivering premier technology experiences to the CEO and Executive Leadership Team. Prior roles include Manager of Global Enterprise Deskside Services at Nike, where responsibilities encompassed driving strategy and service quality, as well as Manager of Information Technology Support Services at GameStop, managing IT End-User Services. Additional experience includes leadership positions at EvergreenHealth, Lehigh Hanson, Old Dominion Freight Line, CoreLogic, New Breed Logistics, and ACD Technologies, demonstrating a consistent record of enhancing service delivery and operational capabilities. Russell holds a Bachelor of Science in Information Technology Management from Western Governors University.