Zaine Rodriguez

Director Service And Operations, Consumer at Nilfisk

Zaine Rodriguez has extensive work experience in various roles within the supply chain and operations field. Zaine started their career at FLSmidth in 2011, where they worked as a Global Graduate Program participant, specializing in supply chain and procurement. In this role, they developed procedures to improve the supply chain, supported contract negotiations with strategic suppliers, and coordinated orders for customers in the Middle East, Pakistan, and Egypt. Zaine then served as a Strategic Purchasing Manager at FLSmidth, leading a team to investigate and develop new suppliers in Egypt and Turkey, negotiate contracts, and manage the landed cost perspective.

Zaine later joined Nilfisk in 2014 and held the position of Senior Sales and Operations Manager. In this role, they focused on balancing supply and demand, optimizing processes, and managing stakeholders to ensure customer satisfaction. Zaine then advanced to become the Head of Order Management and Shipping, responsible for leading a team and overseeing all aspects of order management, customer requirements, compliance, and shipping. Most recently, Zaine served as the Director of Service and Operations, Consumer at Nilfisk, where they spearheaded the operations and service functions for the consumer business.

With their extensive experience in supply chain management, operations, and customer service, Zaine is a highly skilled professional in driving business efficiency and customer satisfaction.

Zaine Rodriguez has a diverse education history. From 2004 to 2008, they attended Universidad Carlos III de Madrid and earned a Bachelor's degree in Business Administration and Management. In 2006, they had the opportunity to study abroad at W. P. Carey School of Business – Arizona State University, where they focused on Supply Chain Management. Later on, Rodriguez pursued a Master's degree in Supply Chain Management from Copenhagen Business School, attending from 2009 to 2011. Additionally, in 2010, they had a brief stint at Ewha Womans University, where they pursued International Studies.

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Timeline

  • Director Service And Operations, Consumer

    January, 2024 - present

  • Head Of Order Management And Shipping

    February, 2019

  • Senior Sales And Operations Manager

    May, 2014

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