Paulo Arruda is an experienced Application Support Analyst currently working at Nine since February 2023, and previously held roles as a System Analyst at Open Labs SA from January 2016 to November 2018 and at Globalweb Corp from June 2011 to December 2015. Paulo's expertise includes deploying, maintaining, and troubleshooting core business applications, managing system configurations, developing requirement specifications, and conducting quality assurance processes. Paulo is skilled in translating technical specifications into non-technical requirements, creating system documentation, and training stakeholders. Educational qualifications include a Diploma of Education in Computer Software Technology from the Warwick Institute of Australia and a Bachelor of Technology in Information Technology from Euro American University.
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