Pankaj Kumar is an accomplished professional with extensive experience in sales, customer experience, and operational management within the logistics and delivery sectors. Currently serving as Regional Sales Program Director at Ninja Van, Pankaj Kumar focuses on designing sales strategies and developing customer partnerships to drive growth in the lifestyle, fashion, and retail sectors. Previous roles at Ninja Van include Regional Manager for Customer Experience and Senior Manager for B2B Express, where Pankaj Kumar was instrumental in enhancing customer journeys and expanding B2B clientele in the Southeast Asia region. Prior experience includes senior positions at Singapore Post Ltd, Quantium Solutions, and DHL Express India, where Pankaj Kumar managed operational improvements, delivery systems, and customer service teams. Pankaj Kumar holds an MBA in Marketing and Supply Chain Operations from the International Management Institute and a B.Tech in Electronics & Telecommunication Engineering.
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