MacRin Smith

Macrin Smith is an experienced Product Manager with a proven track record at Ninjacart since April 2018, where responsibilities have included senior management roles in customer experience and SRM payments, as well as overseeing business processes. Prior experience includes roles at mSupply.com from April 2016 to March 2018, focusing on supply chain management and marketplace operations in Tamil Nadu. Key achievements include developing customer engagement strategies to enhance key business metrics, driving technology adoption both externally and internally, improving supplier data accuracy significantly, and expanding the supplier base from over 1,000 to 18,000 suppliers. Macrin holds an MBA in Operations from the Xavier Institute of Management and Entrepreneurship and a Bachelor of Engineering degree in Electrical, Electronics, and Communications Engineering from Saranathan College of Engineering.