Simon Antonio Serna Jaimes

Jefe De Equipo De Soporte at NinjaOne

Simon Antonio Serna Jaimes has a robust career in technical support and project management, currently serving as Jefe de equipo de soporte at NinjaOne since February 2022, with experience as a Level 3, Level 2, and Support Services Engineer. Previously, Simon held the position of Project Manager at Goat Gaming from August 2021 to December 2021, overseeing the development of a new business venture while leveraging expertise in hardware and software technology, sales, customer support, and business administration. Additionally, Simon worked as a Computer Technical Assistant at Sistemas RJD C.A from July 2019 to August 2021, focusing on software and hardware repairs and customer service in a reputable computer store. Simon holds a Bachelor's degree in Science from U.E.N Carlos Soublette, earned between 2015 and 2020.

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