Sarah Hughes has a diverse work experience in various roles related to customer success, support, and web development. Sarah is currently the Director of Customer Success & Support at Nintex, starting in 2024. Prior to that, they worked at Skuid where they held multiple positions including Director of Support & Success, Senior Manager of Customer Success, Technical Lead for Training and Enablement, and Senior Solutions Engineer. Before joining Skuid, Sarah worked as a Front End Developer at Shell, where they were responsible for managing multiple portals and websites. Sarah also has experience in web and marketing roles, having worked as a Web & Marketing Specialist at the Center on Reinventing Public Education and as the Director of Online Marketing & UX at the University of Houston. Sarah's earlier experience includes roles as a New Media Developer at The University of Houston Alumni Association, an Electronic Communications Coordinator at the Washington State Office of Financial Management, and a Website Administrator at the Northwest Indian Fisheries Commission.
Sarah Hughes obtained a Bachelor's degree in Culture, Text & Language from The Evergreen State College from 1999 to 2002. In 2019, they enrolled in Trailhead by Salesforce, where they are currently pursuing additional education or certification with a focus on Cultivate Equality at Work. Sarah obtained this certification in 2020.
June 1, 2024 - present
January, 2024
Director Of Customer Success at Pluralsight
Director Of Customer Success at First Insight
Senior, Global Director Of Customer Success at Topia
Director Of Customer Success - North America at Blue dot
Director Of Customer Success at Grid Dynamics
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