Javier Soto

Javier Soto is a seasoned professional in consumer services and operations management, currently serving as Consumer Services Supervisor at nirvanaHealth | RxAdvance since April 2025. In this role, Javier oversees a high-performing customer service team, implementing service policies to enhance patient satisfaction and operational efficiency. Previous experience includes positions such as Operations Supervisor at Trulieve, NonClinical Operations Supervisor at Inovalon, and Grievance & Appeal Manager at Argus Dental & Vision, Inc. Notable expertise also includes managerial roles at Humana, Elevance Health, and Anthem, showcasing a strong background in team development, performance monitoring, and operational strategy. Javier's career began in 1999 as a Field Supervisor at Health Plus, demonstrating a long-standing commitment to excellence in customer service. Education includes an Associate Degree in Sport Medicine from Kingsborough Community College.