Vincent Lallier

Vincent LALLIER has extensive experience in customer service, quality management, and marketing within the automotive industry, particularly with Nissan. Currently serving as Customer Service and Quality Manager for Nissan West Europe since May 2010, LALLIER oversees customer satisfaction strategies, operational management of customer service requests, and dealer systems management. Previous roles include Loyalty & CRM Manager, where LALLIER successfully implemented customer experience strategies, and Product Specialist for Electric Vehicles, focusing on the LEAF and e-NV200 models. LALLIER began professional career at Nissan Europe in Brand Strategy and 4x4 product specialization roles. Academic qualifications include a Master’s degree in Marketing from emlyon business school and a Bachelor's degree in Mechanical Engineering from UCL.