Liping Chen

Liping Chen currently serves as the Head of Global Customer Service at Nissens Cooling Solutions, a position held since February 2021, after a progression from roles including Customer Relations Manager and Customer Service Team Lead. In these roles, Liping Chen has focused on sales and demand planning, customer escalations, and risk evaluation, ensuring high delivery performance and customer satisfaction through effective stakeholder communication. Prior experience includes responsibilities in prototype planning and logistics, and customer service within supply chain operations at Nissens. Earlier professional background includes market research at Lindberg International and key account management at Everhigh Asset Management Ltd. Liping Chen holds two Master of Science degrees from Oxford Brookes University and a Bachelor's degree in International Business from Nanjing University.