Mauricio Lizano

Mauricio Lizano's work experience includes various roles in the telecommunications industry. Mauricio is currently the VP of Network Operations Center at Nitel, where they began in December 2022. Prior to this role, Mauricio served as the VP of Service Delivery Operations and Costa Rica General Manager at Nitel from July 2022 to December 2022. Before joining Nitel, they worked as the VP of Operations at Hypercore Networks, Inc. from September 2016 to September 2022.

Earlier in their career, Mauricio held positions at Reallinx and Hewlett-Packard. At Reallinx, they served as the Senior Director of Network Operations, overseeing technical and procedural escalation points for the NOC support team. Mauricio addressed customer relations issues and analyzed the structure of new product development. Prior to this, they worked as a NOC Support Engineer at Reallinx. At Hewlett-Packard, they served as an RTS Support Engineer, responsible for network monitoring and setting up proper monitoring environments for data centers.

Mauricio's early experience includes roles at Sykes, where they served as a NOC Technical Trainer, creating documentation and training materials for new hires. Mauricio also worked as a Cisco Remote Operations Services Engineer, implementing a Network Operations Center for remote network management. Additionally, they served as a Nokia Networks Technical Support 1, handling customer support and assisting with the transition of operations from San Jose to Amsterdam.

Overall, Mauricio Lizano has extensive experience in network operations, service delivery, and technical support within the telecommunications industry.

Mauricio Lizano began their education in 2008 at the Universidad Internacional de las Américas, where they pursued a Bachelor's degree in International Relations. After completing their undergraduate studies, Mauricio went on to attend the INCAE Business School. Although the specific years are not provided, they participated in the Programa de Alta Gerencia at the INCAE Business School. Additionally, Mauricio attended New Horizon's to acquire a CCNP Security degree, specializing in Computer and Information Systems Security/Information Assurance.