Nidhi Shah is an experienced professional specializing in ServiceNow implementations and solutions. Currently serving as a ServiceNow Architect at Cognizant since February 2022, Nidhi has been concurrently working as a ServiceNow Developer/Consultant at Nityo Infotech Services since May 2020. Prior roles include Senior Analyst at Accenture, where complex ITSM processes were developed and customized, and ServiceNow Consultant for Alexion Business Services, focusing on various ServiceNow modules. Nidhi's earlier experience includes a ServiceNow Developer position at Atos, implementing client-specific configurations for notable clients such as Mercedes-Benz and Siemens, and a B.E. in Information Technology from Dwarkadas J. Sanghvi College of Engineering, completed in 2014.
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