Abdel Ouazy Ait Lghanbou

Abdel Ouazy Ait Lghanbou has a diverse work experience in sales and service management, primarily in the automotive industry. Abdel started their career in 2014 as the Aftermarket Sales Manager at Nordisauto-Mazda, where they emphasized the importance of providing excellent customer service. In 2015, they joined Nordisauto SsangYong as the Aftermarket Sales Manager, where they focused on revitalizing the brand and improving customer satisfaction. Abdel also held the position of Responsaple de Postventa at Nordisauto-Motos Santa Eulália in 2014, where they further developed their skills in post-sales service.

In 2018, Abdel expanded their expertise by working as the Aftermarket Sales Manager at MST Motos Santa Eulalia, KTM, SYM.Macbor.motos, and NIU Technologies, where they demonstrated their ability to adapt and excel in different professional environments. Abdel also gained experience in the motorcycle industry as the Responsable de Servicio at Honda Motorcycle & Scooter India Pvt. Ltd. from 2015 to 2018, where they focused on developing a competitive after-sales service.

Abdel's knowledge in after-sales management continued to grow when they joined FCA Fiat Chrysler Automobiles in 2014 as part of the After Sale Management and CCM team. In this role, they managed after-sales services, worked with workshop staff, and oversaw local marketing campaigns.

In 2020, Abdel joined Mazda Academy as the Coordinador de formación, demonstrating their commitment to continuous learning and professional development.

Overall, Abdel Ouazy Ait Lghanbou has shown a strong passion for sales and service management, consistently striving to deliver exceptional customer experiences and drive business growth.

Abdel Ouazy Ait Lghanbou's education history is as follows:

- From 1992 to 2014, Abdel attended Academic Education, where they pursued a degree in Aftermarket and Processes. Their field of study was focused on Industrial Mechanical Maintenance and Industrial Psychology.

- In 2021, Abdel enrolled in CEPYME and completed a program titled "2021-DGCEP-1-71. Digitalización Aplicada al Sector productivo" in the field of Informática, comunicaciones y servicios de asistencia.

- Starting in 2017 and continuing until 2023, Abdel pursued a degree in CRM and Service Advisor at the Yamaha Academy. The field of study for this program was Administration and Management of businesses in general.

- Abdel obtained a certification called "Certification program Premium Service Advisor" from People Expert. The field of study for this certification is also Administration and Management of businesses in general. The specific dates for this certification are not provided.

- In 2012 to 2014, Abdel attended GM Academy and achieved a degree in Service Advisor. The field of study for this degree was also Administration and Management of businesses in general.

Abdel Ouazy Ait Lghanbou's additional certifications include:

- In December 2021, Abdel obtained the TMVL07- 21/CFPAFC 586/0170128/036-VGRVS certification in "Assessment and management of damaged vehicle repairs" from CFPA Martorell.

- In November 2021, Abdel completed a workshop preparation program for electric vehicle repairs from Confedercion española de talleres.

- In June 2021, Abdel obtained the Mazda Premium Advisor certification from the Mazda Academy.

- In February 2019, Abdel achieved the Mazda after-sales training coordinator certification from Mazda Motor Europe.

- The additional certification called "After sale Management" does not have specific details regarding the institution, obtained month, or year.