Madhu Malini

Madhu Malini is an experienced professional in the field of solution sales and customer success, currently serving as the Associate Director of Solution Sales at CRMIT Solutions since January 2023. With a robust background at VSM Software Pvt Ltd from 2007 to 2019, Madhu held various roles, including Manager of Analyst and Documentation, where significant contributions were made as a Business Analyst. Responsibilities included requirement elicitation, commercial proposal development, and facilitating communication between business and technical teams. Additionally, Madhu has expertise in documentation, customer support, and training personnel. Recently, Madhu held positions as AVP of Customer Success and Vice President of Customer Success at Nivasoft. Educational credentials include a Bachelor of Computer Applications from Bangalore University, completed in 2003.