Carol Voorhees

SVP & CIO at NJM Insurance Group

Carol Voorhees has served as Senior Vice President & Chief Information Officer since April 2018.

Ms. Voorhees joined NJM in 1996 as a systems analyst. During the next decade, she held positions of increasing responsibility in the Information Technology Department and was named Director of IT Business Relations in 2007. She earned promotions to Assistant Vice President in 2011 and Vice President in 2017. In January 2018 she joined the Company's executive leadership team.

Ms. Voorhees leads the Information Technology Department and is active in NJM's strategic planning efforts. She was also instrumental in creating the Company's Program Management Office (PMO) and Customer Experience Office (CXO), both of which she continues to lead. During her time in the PMO she planned and executed major technology and operational upgrades to support NJM's strategic goals of improving the customer experience and preparing the Company to meet the needs of an ever-changing marketplace.

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