Kate Ro has served as Senior Vice President & General Counsel since April 2021, when she joined the Executive Leadership Team.
Ro oversees NJM's Law and Regulation, Legislative Affairs, Workers' Compensation Claims Legal, and General Claims Legal Departments, as well as the Company's Special Investigations Unit. She is also responsible for all legal aspects of NJM's product and geographic expansion. Her background and perspective on claims and claims defense bring insight into NJM's expansion at the leadership level.
Ro began her career at NJM in 2008 as a staff attorney in the General Claims Department after previously gaining valuable experience as an insurance defense litigator. Over the next 12 years, she took on roles of increasing responsibility. In 2014, she was promoted to Manager and subsequently transferred to the Law and Regulation Department. Ro was promoted to Director & Assistant General Counsel in 2017, Assistant Vice President & General Counsel in 2018, and Vice President & General Counsel in 2019.
She serves as the Executive Sponsor of NJM's Diversity, Equity, and Inclusion Committee, which develops recommendations for programs, policies, and practices that further diversity, equity, and inclusion efforts. Ro also serves on the Board of Directors of the Philadelphia Chamber of Commerce.
She earned her B.A. from Tiffin University in 2000 and her J.D. from the University of Toledo College of Law in 2003.
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