Alma Tokmo currently serves as the Head of Corporate Credit Risk, Head of Risk Department, and Head of Non-Credit Risk at NLB Banka Sarajevo since April 2004, specializing in market, liquidity, and operational risk. Previously, Alma was a Senior Analyst for Credit Risk, focusing on underwriting, provisions, and reporting. Prior to this role, Alma worked as an Independent Analyst at the Corporate Center of Upi Banka dd from January 2001 to April 2004, where responsibilities included payments, EBB, RTGS, and GC. Alma holds a degree from the Faculty of Business Economics, completed in June 1999, and graduated from III Gymnasium in May 1999.