Happiness Louis Kapanda is an experienced Revenue Assurance Analyst at NMB Bank Plc since October 2024, previously serving as a Provisioning Executive at Airtel Tanzania from 2019 to September 2024. During the tenure at Airtel Tanzania, responsibilities included supporting Postpaid and Prepaid provisioning to enhance billing system accuracy, as well as working as a Revenue Assurance and Fraud Management Analyst, focusing on various revenue streams including Prepaid, Postpaid, Roaming, and Mobile Financial Services. Prior experience includes a role as an Information Technology Engineer at TEMESA from March 2019 to August 2019. Happiness Louis Kapanda holds a Bachelor of Engineering degree in Computer Science and Engineering from St. Joseph College of Engineering, obtained in 2018.