Ed Dyer graduated from James Madison University with a BA in Media Arts & Design. Since then, Ed has held various roles in the technology and customer service sectors, ranging from web development to managing teams and projects. With experience in user engagement, operations coordination, and technical support for global health systems, Ed currently serves as a Manager of Customer Service Management at Nodal Exchange, focusing on mentorship, leadership, and technological advancements to enhance customer service capabilities within the energy futures market.
March, 2024 - present
August, 2021