Samit Pandey has extensive experience in the telecommunications industry, currently serving as the Service Operations Stream Head at Nokia Networks since August 2008. In this role, Samit drives the Service Management portfolio and delivery readiness, overseeing predictive and operational analytics while leading customer trials and deliveries. Previous positions at Nokia include Stream Head for Customer Experience Management, where Samit scaled a team to 160 members and managed technical support and deployment services globally. Additionally, Samit has significant experience in service delivery and operations, having led teams of over 500 in global NPO projects, and successfully transitioned services to delivery centers. Samit's early career includes senior roles at COLT Telecom and Bharti Televentures Ltd, with education credentials from the Indian Institute of Management, Calcutta, and Delhi College of Engineering.
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