Thomas Lammert is a Service Product Manager OSS at Nokia, where they manage service products related to Service Quality Manager and Self Organizing Networks Self Healing. Previously, they held various roles at Nokia Siemens Networks, including Solution Manager for Customer Experience Management and Service Assurance. Thomas also contributed as a Research Assistant at Aachen University and worked as an OSS Consultant at Nokia Networks, where they developed technical training and led product management initiatives. Their extensive experience in product management and customer solutions underscores their expertise in the telecommunications field.
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