Nell Crook is a seasoned Freelance Strategist and CRM Lead with over 17 years of experience in high-growth eCommerce businesses. Currently running a consultancy, Nell specializes in CRM strategy, lifecycle marketing, and digital content, assisting independent businesses in navigating online markets and maximizing revenue. Past roles include managing CRM and digital strategies for renowned companies like Deliveroo, NCS, and Pottermore. They have a strong background in project management, brand development, and data-driven decision-making, ensuring a balanced approach between creativity and commercial objectives. Nell holds a BA in English Literature and Language from the University of Leeds.
This person is not in the org chart
This person is not in any teams
This person is not in any offices