JD

James Davies

Head Of Client Management at Nolimit City®

James Davies has a diverse work experience in various roles and industries. James currently holds the position of Head of Client Management at Nolimit City since October 2022. Prior to this, they worked as a Senior Client Account Manager and Client Manager at the same company.

Before joining Nolimit City, James worked at Tain, where they served as a Sales and Account Management Executive, establishing partnerships with online gaming operators and acting as the main point of contact for sales and key account inquiries. James also held the role of Service Desk Team Lead, ensuring timely resolution of client issues, and worked as a Casino Service Desk staff, providing support to clients and performing tasks such as fraud checks and payment processing.

James also gained experience in the iGaming industry as a Casino Customer Service Representative at Aspire Global (NEO GAMES), where they assisted team leaders in improving the knowledge of new agents and provided customer service across multiple gaming brands.

In addition, James had a brief stint as an IT Recruitment Consultant at Pentasia Int. Recruitment, where they sourced and qualified candidates for IT positions in the iGaming sector.

Earlier in their career, James worked as a Holiday Representative at Aeleos, overseeing transfers and organizing promotional sales meetings for tourists. James also held multiple positions at Azure Resorts (Island Residence Club), including Reservations and Member Services Team Supervisor, Marketing Coordinator, and Telemarketer/Telemarketing Team Leader.

Overall, James Davies has extensive experience in client management, sales, customer service, recruitment, and the tourism industry.

James Davies attended Matthew Moss High from 1998 to 2004, where they obtained their GCSE degree with a focus on various subjects. In addition to their formal education, James also obtained certifications in Social Selling with LinkedIn from the institution LinkedIn in September 2018, and in Learning JIRA Software from Lynda.com. However, information regarding the institution for their GCSE certification is not provided.

Links

Timeline

  • Head Of Client Management

    October, 2022 - present

  • Senior Client Account Manager

    July, 2021

  • Client Manager

    March, 2020