Shubhendu Kumar

Customer Experience Specialist

Shubhendu Kumar is a finance executive with a strong background in customer service and catalog management, currently employed at noon since November 2022, where responsibilities include managing customer refund requests and resolving related issues. Prior experience includes roles at Noon E-commerce Pvt Ltd in Dubai, focusing on customer service for Namshi, and at Charisma Jewel and Bill Gosling Outsourcing India, where Shubhendu specialized in product listing and query analysis. Additionally, experience as a customer service representative at Teleperformance involved handling customer inquiries and providing solutions. Shubhendu holds a Bachelor of Science degree from Jai Prakash University.

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