NORCOM 911
Melanie L. is a seasoned database professional with extensive experience in database administration and engineering. Since January 2019, Melanie has served as a Database Administrator at NORCOM 911. Prior roles include Database Administrator at Limeade, where responsibilities included managing SQL Server AlwaysOn Availability Group and Azure SQL databases, and Senior Database Administrator at Microsoft, focusing on database consolidation for cost savings. Previous positions also feature roles at Excell Data Corporation and Connecture, where Melanie developed database objects and executed queries for major systems. Early in the career, Melanie worked at Web.com, overseeing both production and development servers and implementing backup strategies. Educated at the University of Hawai‘i - Shidler College of Business with a BBA, Melanie holds double majors in Management Information Systems and Accounting.
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NORCOM 911
NORCOM provides 911 services and police, fire and EMS dispatch for the northeast part of King County. Currently NORCOM provides service for over 700,000 community members, which include 14 fire departments and 6 police departments. NORCOM’s service area ranges from urban environments to two of the busiest traveled mountain passes in the state. This gives NORCOM dispatchers a unique experience of the types of calls they handle and the experiences they have every single day. Dispatchers are the first of the first responders who help by providing assistance to those who do not know where else to turn. Handling emergencies, non-emergencies and referring callers to additional resources is the core function of NORCOM dispatchers. What sets NORCOM apart is the positive and encouraging atmosphere. Tactical Dispatcher Devin Randall captured it best when she said, “We are a cohesive team, supporting one another through busy days and tough calls; many of them feel like family to me. I felt lost in my career path until I found NORCOM.” We are looking for hard working, servant minded individuals to join our team. If this resonates with you and you want to be on a team that makes a difference and supports one another then NORCOM may be a good fit for you.