Mats Wikman currently serves as the Head of Onboarding, KYC & Control and Teamleader KYC and Risk Support at Nordea since August 2022. Previously, Mats held several significant roles at Swedbank from August 2008 to December 2021, including Chef Group Shared Service Office and Risk Manager, where responsibility encompassed risk management, business control, and regulatory structure, and Chef Affärssupport and Risk Manager, focusing on back-office operations and customer issues. Mats also served as Kundombudsman, managing escalated customer complaints, and led a major initiative to improve customer service as Program- och Projektledare. Early career experience includes an HR Consultant position at National Australia Bank and various roles at Swedbank from 1996 to 2007, covering customer service, financial advising, and operational administration. Mats holds a degree in Behavioral Sciences from Uppsala University.
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