David Carnelius is an experienced customer service professional with a strong background in team leadership and international markets. Currently serving as the Department Lead for Customer Service - International at Nordic Nest since December 2019, David leads a team of 30 customer service representatives and manages operations across 10 different markets and languages. Previous roles include Assistant Department Lead for both Nordic and International customer care at Nordic Nest and customer service positions at various organizations such as Riksbyggen and SYKES Sweden. David has also worked in guest relations at Luna Park Sydney and has experience in sales and customer support across multiple sectors. David holds a high school diploma in Social Sciences from Calmare Internationella Skola, completed in 2017.
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