Heather Mills

Heather Mills is an experienced account manager currently employed at Nordstrom since September 2023. Previously, Heather served as a Retention Manager-Online Marketing Consultant at 411 Locals from September 2015 to September 2023, overseeing a team responsible for coaching, training, and issue resolution. In earlier roles, Heather held the position of Senior Manager of Customer Success at Office Depot, where responsibilities included driving revenue growth and customer retention, as well as managing account maintenance and new product offerings. Additional experience includes supervisory roles at Sprint and customer service positions at Verizon Communications, Mervyn's of California, and Seattle First National Bank, marking a comprehensive career in customer service and account management. Heather holds a High School Diploma from Arlington High School.