Craig Hudson currently serves as Group Vice President at Norfolk Southern Corporation, where responsibilities have included overseeing Industrial Development, Commercial Process and Analytics, and Customer Operations and Service since July 2019. Prior to joining Norfolk Southern, Craig held the position of Senior Director of Customer Experience and Customer Support at Larson-Juhl and spent 17 years at Merial, where significant achievements included leading customer service strategies that earned the company a top ranking in the animal health industry. Earlier career roles include Director of Application Development at iXL Enterprises Inc. and Cost Engineer at Project Time & Cost. Craig Hudson earned a Bachelor of Civil Engineering degree from the Georgia Institute of Technology.
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