Matt Oates

Matt Oates is a seasoned professional with extensive experience in project management and technology implementation, currently serving as a Senior Project Manager in the IT Project Management Office at Norfolk Southern since October 2020. Oates has successfully led initiatives such as the delivery of MS Office 365 and the deployment of end-user laptops, ensuring collaboration among cross-functional teams to meet project objectives and timelines. Prior to Norfolk Southern, Oates held a Senior Technology Manager position at BCD Travel, where responsibilities included program lifecycle management and process improvement initiatives, and a Technology Project Manager role at InterContinental Hotels Group, focused on managing IT software and infrastructure tasks. Oates holds a Bachelor of Science in Marketing from the University of Missouri-Columbia and is certified as a Project Management Professional (PMP), SAFe 5 Agilist, Certified ScrumMaster (CSM), and SAFe Release Train Engineer (RTE).