Jessica Dunlap is an accomplished professional with extensive experience in client management, implementation, and team leadership across various industries. Currently serving as the Manager of Client Management & Implementation at Blue Cross Blue Shield of North Dakota since April 2023, Jessica previously held positions such as DevOps Service Tools Manager at NAU Country Insurance Company and Team Manager at Stoneridge Software, where responsibilities included managing technical teams, driving strategic initiatives, and serving as a Scrum Master. Additional experience includes leading IT operations at CoreLink Administrative Solutions and providing customer service as a Member Services Representative for Blue Cross Blue Shield of North Dakota. Jessica holds a Bachelor of Science degree in International Business with a minor in Spanish from Minnesota State University Moorhead.
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