Danielle Charnock

Danielle Charnock is an experienced professional with a strong background in customer success, account management, and operational improvement across various industries. Currently serving as a Senior Account Manager at Normative.io since June 2024, Danielle previously held roles at PortSwigger as a Customer Success Manager, leading efforts to enhance customer experience for key products. At Peak, Danielle was the Customer Success Team Lead for CPG and Manufacturing, managing a team to deliver value outcomes for global brands using AI. Danielle’s experience also includes managing lean initiatives at Hilti Group and providing business process analysis at DWF, where Danielle built a Business Analysis Team to drive change and improve client projects. Early career experience includes roles in legal environments and client relationship management, demonstrating a strong foundation in client service and strategic support. Danielle Charnock holds an LLB (Hons) in Law from Bournemouth University and a Legal Practice Course qualification from The University of Law.