Melissa Ens is an experienced Customer Service Manager with a strong background in the HVAC industry, currently serving at Nortek Global HVAC since May 2007, where promotion to Customer Service Manager occurred in 2013 after starting as a Tier 1 Supervisor. Prior to this, Melissa worked at Anchor Packaging in Customer Service for National Accounts from 1999 to April 2006, focusing on major clients such as SYSCO and Gordon Food Service. Melissa's career began at Sporlan Valve-Parker Hannifin, providing customer service from May 1990 to August 1999 for brands including Tyler, York, and Trane. In addition to extensive practical experience, Melissa holds an Executive Certificate in Leadership from Notre Dame, completed in 2018, and an educational background from Meramec Community College, where studies were undertaken from 1990 to 1994.
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