North American Electric Reliability Corporation (NERC)
Travis Heyward is a seasoned IT professional with extensive experience in technical support and software quality assurance. Currently serving as a Sr. IT Specialist at the North American Electric Reliability Corporation since February 2014, Travis manages a high volume of service requests and ensures timely resolution. Prior experience includes a role as a Helpdesk Analyst at McCurdy & Candler, LLC, where Travis supported a firm of over 100 employees and handled the setup and deployment of computer images. Earlier in the career, Travis worked as a Software Quality Assurance Engineer Tech I at EchoStar Satellite L.L.C, focusing on quality assurance testing and bug validation. Travis holds a Bachelor’s degree in Computer Systems Networking and Telecommunications from DeVry University, completed in 2006.
North American Electric Reliability Corporation (NERC)
The North American Electric Reliability Corporation (NERC) is a not-for-profit international regulatory authority whose mission is to assure the reliability and security of the bulk power system in North America. NERC develops and enforces Reliability Standards; annually assesses seasonal and long‐term reliability; monitors the bulk power system through system awareness; and educates, trains, and certifies industry personnel. NERC’s area of responsibility spans the continental United States, Canada, and the northern portion of Baja California, Mexico. NERC is the electric reliability organization for North America, subject to oversight by the Federal Energy Regulatory Commission and governmental authorities in Canada. NERC’s jurisdiction includes users, owners, and operators of the bulk power system, which serves more than 334 million people.