Travis Heyward

Travis Heyward is a seasoned IT professional with extensive experience in technical support and software quality assurance. Currently serving as a Sr. IT Specialist at the North American Electric Reliability Corporation since February 2014, Travis manages a high volume of service requests and ensures timely resolution. Prior experience includes a role as a Helpdesk Analyst at McCurdy & Candler, LLC, where Travis supported a firm of over 100 employees and handled the setup and deployment of computer images. Earlier in the career, Travis worked as a Software Quality Assurance Engineer Tech I at EchoStar Satellite L.L.C, focusing on quality assurance testing and bug validation. Travis holds a Bachelor’s degree in Computer Systems Networking and Telecommunications from DeVry University, completed in 2006.