Sharese Hardaway

Sharese Hardaway has a diverse work experience spanning various industries and roles. Sharese has worked as a Chief Records Officer at the North Carolina Department of Commerce since 2023. Prior to that, they held multiple positions at the City of Raleigh Municipal Government, including Utilities Specialist, Senior and Customer Service Technician, Senior, where they monitored and organized work, provided customer service, and coached teammates. Sharese also worked as a Customer Service Representative and Marketing Ambassador at the City of Raleigh. In addition, they have experience in social media customer service at The Body Shop and freelanced as a writer for Open Mic Magazine. Sharese has also worked as a contributing writer for The Minority Reporter Newspaper, where they researched and wrote stories and assisted with editing. Their early work experience includes roles at Wegmans Food Markets, where they handled consumer affairs, and The Buffalo News, where they served as a citizen correspondent, attending events and writing stories.

Sharese Hardaway completed their Bachelor's degree in Journalism at Buffalo State University from 2006 to 2009. Sharese then pursued further education at East Carolina University, where they are currently working towards a Master's degree in English - Professional and Technical Communication, which they are expected to complete in 2023.

In addition to their formal education, Sharese has obtained various certifications. These include a Professional Communication certification from East Carolina University in May 2023, as well as several certifications from LinkedIn, such as Learning from Failure in March 2022, Speaking Confidently and Effectively in July 2021, Creating Positive Conversations with Challenging Customers in July 2020, and Customer Service related certificates obtained from September 2019 to April 2020. The details of specific certifications and institutions can be found in the provided information.