Andrea Wilson, MBA, is an accomplished Insurance Consumer Analyst II at the North Carolina Department of Insurance since June 2019, where responsibilities include managing consumer appeals from adverse decisions made by managed care health insurance plans and reviewing appeals for eligibility. Prior to this role, Andrea served as an Eligibility Caseworker at the Guilford County Department of Health and Human Services, overseeing determination of eligibility for various programs, conducting interviews, and maintaining accurate client records. Experience includes roles as an Appeals & Grievances Analyst at Blue Cross NC, Benefit Advisor at Aetna, Patient Care Coordinator at Raymond Mallinak D.D.S, and Health Educator at UnitedHealth Group. Andrea holds a Master's degree in Human Resources Management and a Bachelor's degree in Business Administration from Strayer University.
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