Tommy Walls

Tommy Walls is an experienced insurance professional with a strong background in claims management and complaint analysis. Since September 2014, Tommy has served as an Insurance Complaint Analyst at the North Carolina Department of Insurance, where responsibilities include analyzing and responding to complaints while ensuring compliance with state statutes. Prior roles include Liability Claim Manager for Farmers Insurance in the Carolinas, where Tommy achieved the best audit results in the region, Branch Claims Manager at AIG Insurance, and Regional Claim Vice President at RoyalSunAlliance, where significant reductions in claims costs were achieved. Tommy's career began with positions at Guaranty National Insurance and Unisun Insurance, where extensive operational and managerial skills were honed. Tommy holds a B.S. in Marketing from The University of Alabama.