Michelle Mercado currently serves as the Vice President of Business Development at North Dallas Bank & Trust Co., a position held since 2021. Previously, Michelle held the role of Director of Business Development & Community Engagement at the Irving Hispanic Chamber of Commerce, where the focus was on enhancing membership engagement and supporting small businesses during the COVID pandemic. From 2004 to 2019, Michelle worked at Mary Kay Global, advancing through various positions, including Corporate and Foundation Stewardship Specialist, Corporate Social Responsibility Specialist, and Senior Learning & Development Coordinator, all of which involved managing donor programs, orchestrating community engagement initiatives, and facilitating employee training programs.
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