As “The Bank of You,” North Shore Bank is about helping families thrive, businesses grow and communities flourish. North Shore Bank prides itself on being an advocate for its customers, helping them live the life they want, and supporting the community we all share. And it’s our employees that make the 
difference.

With offices throughout eastern Wisconsin and northern Illinois, North Shore Bank and our nearly 500 employees remain committed to our customers by providing personalized service both in-person and from anywhere in the world through its online and mobile banking technology.

Member FDIC | Equal Housing Lender | Equal Opportunity Employer

Banking

Insurance

North Shore Bank

Jay McKenna

Margaret Capper

Eric Freeman

Susan Doyle

Tricia Cravillion

Nicole B. Daniels

Mike Foley

Jude Lengell

Joseph Fretschel

Erika Milosevich

Derek Wheeler

Tim Dotson Cfm

Steve Dowe

Milene Below

Kate Johnson

Dean Trout

Timothy Effertz

Michael Kellman

Tom Hughes

Kristen Gagliano

Molly Schissler

Stephanie Ruiz

Lacee Kalepp

The Customer Service and Engagement team at North Shore Bank is dedicated to enhancing customer experiences by providing personalized support and fostering strong community relationships. They focus on addressing customer inquiries, resolving issues, and promoting the bank's services, all while engaging with local communities to ensure the financial well-being of families and businesses. This team plays a critical role in upholding the bank’s commitment to service and advocacy, ensuring that customers feel valued and connected.

Customer Service and Engagement

Leadership Team

Banking Operations Team

Analytical and Operational Support

Customer Service and Engagement

About

Team members

Other teams at North Shore Bank

Leadership Team

Banking Operations Team

Analytical and Operational Support