Tesfatsion Desta

Tesfatsion Desta is a skilled software developer currently employed at North Star Mutual Insurance Company since August 2023, where code development and optimization using OnBase by Hyland have led to a 20% increase in system efficiency. Prior experience includes serving as a system engineer at Southwest Minnesota State University from July 2019 to May 2023, where leadership of a helpdesk team enhanced efficiency by 25%, and administration of Microsoft 365 environments significantly improved IT service delivery. Additionally, Tesfatsion worked as an information technology security analyst at DTiQ, where security event monitoring and incident response coordination improved response times by 40%. Earlier career experience as a system administrator at ETM Software Development PLC involved data center optimization and project management, achieving a 30% increase in system reliability. Tesfatsion holds a Bachelor of Science in Computer Science with a minor in Mathematics from Southwest Minnesota State University.