North Texas Tollway Authority
Kimberley Hormell has extensive experience in the travel and customer service industries, currently serving as a Customer Service Representative at North Texas Tollway Authority since October 2020. Prior to this role, Kimberley worked at Expedia Cruises from January 2017 to October 2020 as a Cruise and Vacation Consultant, specializing in planning a variety of travel experiences, including ocean and river cruises, all-inclusive packages, and destination weddings. Kimberley’s career in travel began at Great Destinations Travel as a Lead Travel Agent/Manager and continued through positions at Canyon Creek Travel and TravelSolutions by Campbell, focusing on airline sales reporting and ticket transaction auditing. Kimberley also has a background in managing cash operations at Harrah's Casino in Reno. Educational qualifications include certifications in Accounting Clerk and Medical Insurance Specialist, alongside training in Tourism and Travel Services Management.