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Kimberley Hormell

Customer Service Representative at North Texas Tollway Authority

Kimberley Hormell has extensive experience in the travel and customer service industries, currently serving as a Customer Service Representative at North Texas Tollway Authority since October 2020. Prior to this role, Kimberley worked at Expedia Cruises from January 2017 to October 2020 as a Cruise and Vacation Consultant, specializing in planning a variety of travel experiences, including ocean and river cruises, all-inclusive packages, and destination weddings. Kimberley’s career in travel began at Great Destinations Travel as a Lead Travel Agent/Manager and continued through positions at Canyon Creek Travel and TravelSolutions by Campbell, focusing on airline sales reporting and ticket transaction auditing. Kimberley also has a background in managing cash operations at Harrah's Casino in Reno. Educational qualifications include certifications in Accounting Clerk and Medical Insurance Specialist, alongside training in Tourism and Travel Services Management.

Location

Frisco, United States

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North Texas Tollway Authority

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NTTA's mission is to provide a safe and reliable toll road system, increase value and mobility options for our customers, operate the Authority in a businesslike manner, protect our bondholders, and partner to meet our region's growing need for transportation infrastructure. Interested in a career with NTTA? Check out our available job openings at ntta.org.