Electricity North West
April Barnes has extensive experience in customer contact and data performance management, currently serving as the Customer Contact Operations Manager at Electricity North West since November 2017. Prior to this role, April held the position of Collections Performance Manager and Contact Centre Manager at First Utility from 2012 until January 2017. Earlier experience includes working as an Account Manager at BT Business from April 2011 to March 2012.
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Electricity North West
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Electricity North West is the power network operator for the North West of England. They look after the overhead lines, underground cables and substations that make up the electricity network to give customers the power they need.