Electricity North West
Rob Ackers is an experienced IT professional with a comprehensive background in infrastructure operations and support, currently serving as an IT Infrastructure Operations Technician at Electricity North West since November 2022. Prior roles include ICT Infrastructure Support Engineer at Your Housing Group and Senior Technical Analyst at Key Retirement, where Rob developed expertise in areas such as VMware, Azure, Microsoft 365, PowerShell, and telephony systems. With a Bachelor of Science with Honours in Computer Network Technology from the University of Lancashire, Rob possesses strong technical skills in virtualization, security compliance, patch management, and service transition, complemented by a commitment to high-quality technical documentation and change management processes.
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