Gregory Boyne

Gregory Boyne is a skilled professional with extensive experience in digital training, incident management, and service desk analysis at Northeastern University since March 2015, where roles have included Lead - Digital Training & Knowledge and Senior Service Desk Analyst. Prior to this, Gregory held the position of Lead Digerati at Koncerted, managing advanced smart home integration projects and cultivating client relationships. With a background at Apple from 2005 to 2013, responsibilities included delivering training sessions on Apple products and facilitating medium-sized group training. Earlier experience at Bristol Studios involved audio production and client marketing efforts. Educational credentials include a Certificate in Information Security Management from Northeastern University and a Bachelor of Music from the University of Massachusetts Lowell.